Kalamazoo Anesthesiology, PC Pain Clinic Patient Information

Prescription Refills:
Patients may call 24 hours per day and leave a message for prescription refills but must allow two business days for pharmacy refills or personal pick up.

Physician Office Referrals:
Kalamazoo Anesthesiology Pain Clinic appreciates your confidence and trust in referring your patients to us. As a multidisciplinary pain clinic, we will treat all aspects of your patient’s pain including occupational therapy, psychology and medical management.

Self Referrals:
If you would like to become a patient at Kalamazoo Anesthesiology Pain Clinic you will need to have a primary care physician. Please contact one of our schedulers at (269) 381-7246 and they will walk you through the referral process and answer any questions you may have.

Patient Referral Form (PDF)

Office Policies

Payment Policies – All payment is expected at the time of service
This includes applicable co-insurance and co-payments for participating insurance carriers. The Kalamazoo Anesthesiology Pain Clinic accepts cash, personal checks, Visa, Mastercard, and Discover. There is a service charge for returned checks.

Insurances – We will bill participating insurance companies as a courtesy to you.  You are expected to pay your deductibles and co-payments at the time of service. If we have not received payment from your insurance company, you will be expected to pay the balance in full.

Billing Questions – If you need any assistance or have questions, please call our billing department between 8:00am and 5:00pm, Monday through Friday at 269-345-8618.

Missed Appointments/Untimely Cancellations
Missed appointments represent a cost to us, to you and to other patients. If you are unable to keep your appointment please give 24 hours notice to avoid charge. We reserve the right to charge for missed or untimely canceled appointments. Excessive abuse of scheduled appointments may result in discharge from the practice.


Phone
(269) 381-PAIN
Toll Free: (866) 387-PAIN
Email questions to:
Office Hours
Monday-Friday
7:30 a.m. - 4:30 p.m.
Location
Visits and most services provided at:
7920 Kirkland Court
Portage, MI 49024
(map and directions)

We are located just off of
Centre Avenue in Portage, MI.


PAIN Q & A


Q.
I have back pain. What is a "nerve block" and how does it help my pain?

A. Nerve blocks are used for temporary or long-term pain relief. Nerve blocks also are used to help diagnose the pain problem. Blocks are performed with local anesthetic alone, or with a low dose of steroid. Risks are low, and the reward to the patient can be significant. The nerve itself is not injected, rather the nerve is covered with local anesthetic. The injection is minimally uncomfortable because the skin is numbed prior to the block. Most pregnant women are familiar with epidurals for relief of labor pain. Epidurals are also used to help patients with low back or neck pain. Contrary to rumor, the epidural is safe and not uncomfortable.

Patients with muscle pain benefit from trigger point injections. Headaches may resolve with occipital nerve blocks. Diabetic pain, abdominal pain, and joint discomfort such as tennis elbow or shoulder pain, may improve with nerve blocks. Nerve blocks are used for many pain problems.

The risks with blocks are minimal, and the pain of the injection is very limited because the smallest possible needle is used. The relief however, may be significant. Call the Kalamazoo Anesthesiology Pain Clinic for an evaluation or contact your physician for a referral.




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